Return & Refund Policy

At Bahari Bangla, we strive to ensure that every product you receive is safe, pure, and reliable — just like we promise. However, if you are not fully satisfied with your purchase, please read our Return & Refund Policy below.

1. Eligibility for Returns

• • To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.

• • Perishable goods (such as fresh food items) may not be eligible for return unless they are damaged or incorrect.

• • You must notify us of any issues within 48 hours of receiving your order.

2. Damaged or Incorrect Products

• • If you receive a damaged, defective, or wrong item, please contact us immediately.

• • We may ask you to provide a photo of the product and packaging for verification.

• • Once verified, we will offer you a replacement or a full refund.

3. Non-Returnable Items

Certain types of items cannot be returned, including:

• • Perishable goods (e.g., fresh fruits, vegetables, dairy, or cooked foods).

• • Items that have been opened or used.

• • Sale or clearance items (unless damaged or incorrect).

4. Refund Process

• • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• • If approved, your refund will be processed to your original payment method within 7-10 business days.

• • Please note that shipping fees (if any) are non-refundable.

5. Exchange Policy

• • We only replace items if they are defective, damaged, or incorrect.

• • If you need to exchange it for the same item, please contact us first to arrange the exchange.

6. How to Initiate a Return

To request a return or refund, please contact our customer support team at:

Email: info@baharibangla.com
Phone: +8801741-065255
Website: www.baharibangla.com

Please include your order number and a clear description of the issue.

7. Changes to This Policy

Bahari Bangla reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated date.

By placing an order with us, you agree to the terms of this Return & Refund Policy.